shipping and returns
we want to ensure your complete satisfaction with your purchase. if, for any reason, you are not satisfied with your order, we offer a hassle-free 30-day return and exchange policy to make your shopping experience as convenient as possible.
30-day return period
you have 30 days from the date of delivery to return or exchange your product. during this period, you can decide to return your item or exchange it for a different one, subject to the terms and conditions outlined below.
free returns and exchanges
we believe in providing excellent customer service, which is why we offer free returns and exchanges within the 30-day return period. there are no additional charges for returning or exchanging your product.
conditions for returns and exchanges:
- condition of the product: the product must be in its original, unused, and undamaged condition. it should include all the original packaging, tags, labels, and accessories.
- proof of purchase: to initiate a return or exchange, you must provide proof of purchase, such as your order number or receipt.
click here to start a return or exchange.